Safety
We promote physical, emotional, and cultural safety in every interaction and every home we support.
About Safe Heaven Group
A Safe, Supportive Home for Every Person We Support
Safe Heaven Group was founded with a simple belief: every person deserves a home and support network where they feel safe, respected, and empowered to make choices about their own life.
Who We Are
We are a Perth-based disability support provider offering NDIS services to people with a range of support needs. Our team brings together experience in disability, community services, and mental health, with a strong focus on person-centred practice.
The name Safe Heaven Group reflects our commitment to building environments where people feel secure, listened to, and included — both at home and in the community.
Our Vision
A community where people with disability are supported to live meaningful, connected lives in homes that feel safe and welcoming.
Our Mission
To provide reliable, respectful, and flexible NDIS supports that uphold each person’s rights, preferences, and cultural identity.
Our Values
Respect
We listen first, value each person’s lived experience, and treat everyone with dignity and kindness.
Independence
We focus on building skills and confidence, supporting people to make their own decisions wherever possible.
Reliability
We understand how important consistent support is, and we work hard to be a provider you can count on.
Collaboration
We partner with participants, families, carers, and professionals to create strong, supportive teams.
Learning
We are committed to continuous improvement, training, and feedback to strengthen our services over time.
Our Approach to Quality & Safeguarding
Safe Heaven Group aligns our practices with the NDIS Practice Standards and Code of Conduct. We have clear policies for incident management, complaints, risk management, and restrictive practices to ensure that people’s rights and wellbeing are upheld.
We encourage feedback from participants, families, and other stakeholders, and we treat every compliment or complaint as an opportunity to learn and improve.
Working with Support Coordinators
We value strong relationships with support coordinators and plan managers. Together, we aim to build support arrangements that are sustainable, transparent, and aligned with each person’s NDIS goals.
Connect with our teamInterested in Partnering with Safe Heaven Group?
Whether you are a participant, family member, or support coordinator, we would love to talk about how we can work together.